Card Holder Terms and Conditions

Last Updated: June 28, 2025

  • Agent for Broker
    Goodwin Company acts as the authorized payment agent for the broker listed in your booking. Goodwin Company collects payment on behalf of the broker, who is solely responsible for providing air charter services.
  • Merchant of Record
    Goodwin Company is the Merchant of Record for payment processing only. The broker is the provider of all charter flight services.
  • Fulfillment of Payment Obligation
    Your payment obligation is satisfied in full when you pay Goodwin Company, as agent for the broker. The broker receives the net proceeds after Goodwin Company deducts any applicable platform fees.
  • Refunds, Cancellations, and Disputes
    Refunds, cancellations, and all service-related issues are handled by the broker. Goodwin Company, as agent, assists with payment-related matters and chargebacks.
  • Contact Information
    For payment questions, contact Goodwin Company at support@teamgoodwin.com. For trip details or service issues, contact your broker.